Commercial advisory for independent hospitality

The 45-Day Commercial Review

We identify the hidden profit opportunities within your hospitality business and deliver a commercial blueprint designed to increase profitability.

  • 5x Return Guarantee
  • Benchmarked against the market
  • Measurable commercial outcomes
What we do

Large groups have a commercial team. Independents rarely do.

It is not a question of ability, but of resource. The roles below sit behind every large hotel group and restaurant chain, and account for a meaningful part of the difference in profitability.

Commercial Director

Someone whose sole focus is the commercial performance of the business.

Revenue Manager

Pricing, yield and demand managed deliberately rather than by habit.

Procurement Team

Supply agreements tested, tendered and renegotiated on a schedule.

Commercial Analyst

The numbers interrogated properly, every week, not once a year.

Profit Clinic gives independent operators access to that level of commercial expertise. We become the commercial partner focused on one thing: increasing profitability.

How it works

Three steps, starting with no cost

Step One

Free Profit Discovery

A complimentary commercial review designed to identify several immediate opportunities to improve profitability. An initial business review, three commercial observations, an estimated opportunity value and a short review meeting.

Book your Discovery
Step Two

The 45-Day Commercial Review

Forty-five days spent inside your business, its market and its operation. It ends with the Commercial Growth Blueprint: a costed, prioritised plan for the next twelve months.

Learn about the review
Step Three

Beyond the Review

Over time, clients may gain access to commercial benchmarking, market intelligence, a preferred supplier network, collective buying power and ongoing commercial support.

See what follows
Scope of review

Four workstreams, one commercial picture

Commercial Performance

  • Pricing
  • Menu
  • Revenue
  • Labour
  • Cost of sales
  • Suppliers
  • Procurement
  • Overheads

Market Review

  • Competitor benchmarking
  • Market positioning
  • Local pricing
  • Digital presence
  • Customer journey

Operational Review

  • On-site observation
  • Management interviews
  • Process review
  • Mystery shop
  • Customer experience

Commercial Intelligence

  • Benchmarking
  • Commercial observations
  • Market intelligence
  • Supplier intelligence
  • Industry trends
The deliverable

The Commercial Growth Blueprint

Your commercial operating plan for the next twelve months. Not a summary of findings, but a sequenced plan of what to do, in what order, and what each move is worth to the business.

It opens with an executive summary and quick wins, then sets out a 90-day action plan and a 12-month implementation roadmap.

Learn about the Commercial Review

Every recommendation carries

  • Estimated financial impact
  • Priority
  • Difficulty
  • Cost to implement
  • Expected return on investment
  • Implementation timeline
Our commitment

5x Return Guarantee

If our Commercial Review doesn't identify commercial opportunities with an estimated annual value of at least five times our fee, we'll refund the cost of the review.

Why Profit Clinic

A commercial partner, not another consultant

Most consultants
Profit Clinic
A generic document built from a template
45 days spent inside your specific business
Vague recommendations with no numbers
Every recommendation costed, valued and prioritised
No time on site
On-site commercial review and a mystery shop
Opinion in place of comparison
Benchmarked against comparable hospitality businesses
Implementation left entirely with you
A practical blueprint sequenced over 90 days and 12 months
Success measured by delivery
Success measured by commercial outcome
Who we work with

Established independent operators

Businesses already generating meaningful revenue, from single sites to multi-site groups.

  • Independent & boutique hotels
  • Gastro pubs
  • Restaurants
  • Small hospitality groups
  • Multi-site operators
  • Caravan & holiday parks

We focus on established operators, not early-stage start-ups.

Alex Garner, Founder of Profit Clinic
Who you work with

Alex, Founder of Profit Clinic

I've spent the last decade inside hospitality, running, operating and improving pubs, restaurants and hotels. I started Profit Clinic because independent operators are competing against groups with entire commercial departments behind them, and almost never have the same firepower.

The Commercial Review is the answer to that. Forty-five days of commercial attention on one business, ending in a plan the owner can actually act on. The recommendations you receive are the ones I would act on if it were my business.

I work with a small number of operators at a time, and every engagement is treated in strict confidence.

10 years in hospitality Commercially led Strictly confidential
Common questions

Frequently asked

Next step

Book your free Profit Discovery

A complimentary commercial review with three observations and an estimated opportunity value. See the quality of the thinking before you commit to anything.

What happens next

  • An initial conversation

    Tell us about the business, the numbers and where you think the pressure is.

  • An initial business review

    We review your position against the market and comparable operators.

  • Three commercial observations

    Specific opportunities we can already see, with an estimated value.

  • A short review meeting

    We walk you through what we found. You decide whether to go further.

Nothing to prepare

Just turn up to the call. If we move ahead, we'll tell you exactly what we need, nothing more.

Speak to Alex directly

WhatsApp is usually quickest, but a call or email works just as well. You come straight through to me, not a call centre.

Replies usually within one working day. Strictly confidential.