Profit Clinic, Hospitality Specialists
Services

Hospitality profit improvement.

Our primary paid service is the 30 day Commercial Review: a structured look at your whole business, ending in a costed plan to improve profitability. Start with a free Profit Discovery to assess the opportunity. Focused services are also available on their own when you already know where the problem sits.

Profit Clinic helps established independent hotels, pubs, restaurants, hospitality groups and holiday parks improve profitability. We address weak margins, rising costs, missed sales and operational gaps with evidence-led commercial analysis and practical recommendations.

Speak to Alex to discuss your requirements Learn about the Commercial Review
WhatsApp 07443 989504 alex@profitclinic.co.uk
Our primary paid service

The 30 day Commercial Review

A structured, data-led review of your whole business that produces a costed Commercial Growth Blueprint. The blueprint is yours: implement it with your own team, or bring us in to help deliver it.

Explore the Commercial Review
Focused standalone review

The Guest Experience Review

From £850

An anonymous visit to your business, a detailed report on what your customers actually experience and an in person debrief. You see missed sales, service gaps and practical ways to improve.

Explore the Guest Experience Review
Standalone services

Pick the area you want to work on

Next step

Not sure which one you need?

Start with a free Profit Discovery. It is a short, data-led look at where your profit is most likely sitting, and it tells us both whether a standalone piece of work or the full Commercial Review is the right call.

Book your free Profit Discovery
About Profit Clinic

Hospitality profit improvement.

What we do

Profit Clinic helps established hospitality businesses understand where profit is being lost and what they can do about it. We examine the numbers, the operation and the market, then turn the findings into practical, prioritised recommendations. Our primary paid service is the 30 day Commercial Review, examining profitability across the whole business. A focused Guest Experience Review or standalone project is also available when a particular area needs attention.

Who we work with

We work with established independent and boutique hotels, pubs and inns, restaurants, small and multi-site hospitality groups, caravan sites and holiday parks across the UK. The work is designed for owners and management teams with trading history and enough financial information to assess meaningful opportunities, rather than early-stage start-ups.

The problems we help solve

A busy venue can still struggle with weak margins, rising labour and supplier costs, inconsistent pricing, missed sales and unreliable reporting. Service gaps can also undermine the guest experience and repeat business. We look for the causes behind those symptoms, so you can distinguish urgent changes from longer-term improvements and make decisions based on evidence rather than guesswork.

What the 30 day Commercial Review includes

The review covers pricing, menus, revenue, labour, cost of sales, suppliers, purchasing and overheads. It combines on-site observation, management interviews, process review, a mystery shop, customer journey assessment and competitor benchmarking. We also examine your market position, local pricing and digital presence.

You receive a Commercial Growth Blueprint: an executive summary, quick wins, a 90-day action plan and a 12-month roadmap. Recommendations carry an estimated financial impact, priority, difficulty, implementation cost, expected return and timeline. The blueprint is yours to implement with your team or with our support; further work is optional.

Explore the full Commercial Review
Alex Garner, founder of Profit Clinic

Founded by Alex Garner

Alex spent the last decade running, operating and improving pubs, restaurants and hotels. He founded Profit Clinic to give independent operators the commercial attention that larger groups receive from dedicated departments. The wider Profit Clinic team brings over 25 years of hospitality experience. That distinction matters: Alex's personal operating experience is supported by the team's broader industry knowledge.

How to work with us

Start with a free, no-obligation Profit Discovery: an initial business review, three commercial observations, an estimated opportunity value and a short review meeting. Discovery helps establish whether our core paid service, the Commercial Review, is right for your business. Or contact Alex directly about a focused Guest Experience Review or specific piece of work. Tell us your business type, number of venues and what you want to improve; we discuss the scope and agree a written quotation before you commit. Every engagement is treated in confidence.

Request your free Profit Discovery Explore the 30 day Commercial Review
WhatsApp Alex 07443 989504 alex@profitclinic.co.uk
Free Profit Discovery