The flagship engagement

The 45-Day Commercial Review

Over 45 days we complete an in-depth commercial review of your hospitality business. Our objective is to identify every realistic opportunity to improve profitability, and to produce a practical implementation blueprint you can act on.

Backed by our 5x Return Guarantee.

The gap

Large groups have a commercial team. Independents rarely do.

It is not a question of ability. It is a question of resource. The functions below sit behind every large hotel group and restaurant chain, and quietly account for a significant part of the difference in profitability.

Commercial Director

Someone whose only job is the commercial performance of the business.

Revenue Manager

Pricing, yield and demand managed deliberately rather than by habit.

Procurement Team

Supply agreements tested, tendered and negotiated on a schedule.

Commercial Analyst

The numbers interrogated properly, every week, not every year.

The Commercial Review gives an independent operator access to that level of expertise, applied to one business, with one objective: increasing profitability.

Scope of review

What the 45 days cover

Four workstreams run in parallel across the business, its market and its operation.

Commercial Performance

  • Pricing analysis
  • Menu analysis
  • Revenue analysis
  • Labour analysis
  • Cost of sales review
  • Supplier analysis
  • Procurement review
  • Overhead review

Market Review

  • Competitor benchmarking
  • Market positioning
  • Local pricing comparison
  • Digital presence review
  • Customer journey review

Operational Review

  • On-site observations
  • Management interviews
  • Process review
  • Mystery shop
  • Customer experience assessment

Commercial Intelligence

  • Benchmarking across comparable businesses
  • Commercial observations
  • Market intelligence
  • Supplier intelligence
  • Industry trends
The deliverable

The Commercial Growth Blueprint

The blueprint is the commercial operating plan for the next twelve months. It is not a summary of findings. It is a sequenced, costed plan of what to do, in what order, and what each move is worth.

Every recommendation inside it carries:

  • Estimated financial impact
  • Priority
  • Difficulty
  • Cost to implement
  • Expected return on investment
  • Suggested implementation timeline

The blueprint is yours. Implement it with your own team, or ask us to work alongside you.

1

Executive summary

The commercial picture in a form you can hand to a board, a bank or a business partner.

2

Quick wins

Opportunities that can be actioned immediately, with the value attached.

3

90-day action plan

The sequence of work for the first quarter, in priority order.

4

12-month roadmap

How the commercial position of the business should look a year from now.

The 45 days

How the review runs

  1. 1

    Days 1–7

    Commercial baseline

    Numbers, contracts, menus, rotas and reporting gathered and interrogated.

  2. 2

    Days 8–21

    On site

    Time in the business, management interviews, process review and a mystery shop.

  3. 3

    Days 22–38

    Market and analysis

    Competitor benchmarking, pricing comparison and full commercial analysis.

  4. 4

    Days 39–45

    Blueprint

    The Commercial Growth Blueprint built, costed, prioritised and presented.

Our commitment

5x Return Guarantee

If our Commercial Review doesn't identify commercial opportunities with an estimated annual value of at least five times our fee, we'll refund the cost of the review.

Investment depends on the size and complexity of the business, and is discussed after your free Profit Discovery.

The difference

Why this isn't a consultancy exercise

Most consultants
Profit Clinic
A generic document built from a template
45 days spent inside your specific business
Recommendations with no numbers attached
Every recommendation costed, valued and prioritised
No time on site
On-site commercial review and a mystery shop
Opinion in place of comparison
Benchmarked against comparable hospitality businesses
Implementation left entirely with you
A practical blueprint sequenced into a 90-day and 12-month plan
Success measured by delivery
Success measured by commercial outcome
Looking further ahead

Beyond The Commercial Review

The review is the starting point. Over time, clients may gain access to the wider commercial infrastructure we are building for independent operators.

  • Commercial benchmarking
  • Hospitality market intelligence
  • Preferred supplier network
  • Collective buying power
  • Ongoing commercial support
Next step

Start with the free Profit Discovery

A complimentary commercial review that identifies several immediate opportunities to improve profitability. See the quality of the thinking before you commit to anything.

  • Independent operators only
  • Nothing to prepare
  • Strictly confidential