A hospitality consultant for the Lakes.
Profit Clinic works with independent hotels, inns, pubs and restaurants across Cumbria and the Lake District, from Windermere and Ambleside to Keswick, Kendal and the Eden Valley. We come to your venue, look at the numbers and the guest experience together, and show you where the profit is leaking.
Profit Clinic helps established independent hotels, pubs, restaurants, hospitality groups and holiday parks improve profitability through commercial analysis and practical operational reviews.
This can be a standalone project scoped to what you actually need, or part of a wider Commercial Review. There is no one-size-fits-all package.
- We visit your venue
- 25+ years in hospitality
- 5x return guarantee
Built for the way Lakes businesses actually trade
Trading in the Lake District is not like trading in a city. Summer and school holidays can carry the year, winter midweeks can be painfully quiet, staff are hard to find and house, and suppliers know you have few alternatives nearby.
We bring big group commercial discipline to those realities: pricing that follows demand, rotas that flex with the season, supplier terms that reflect what you actually buy, and reporting that tells you early when something drifts.
Who we work with
Hotels & guest houses
Rooms, food and beverage, and how they work together.
Pubs & inns
Wet and dry margins, rooms above the bar, and labour.
Restaurants & cafés
Menu engineering, GP and average spend.
Visitor-led venues
Businesses that live and die by the tourist season.
Seasonal operators
Planning for the peaks and surviving the troughs.
Family-run businesses
Independent owners who want clear, honest advice.
Where profit quietly slips away
Extreme seasonality
Strong summers hiding weak shoulder months and loss-making winter shifts.
Staffing pressure
Recruitment and accommodation costs that push labour percentage up.
Rising supplier costs
Limited local supplier choice and contracts that quietly creep up.
No benchmark
No way of knowing whether your numbers are good for a Lakes venue.
Guest expectations
Visitors comparing you with every review site before they book.
Room and food working apart
Rooms, restaurant and bar run as separate businesses, not one.
A hands-on route to more profit
Free Profit Discovery
A no-obligation conversation to see where the biggest opportunities sit.
30 day Commercial Review
A full look at revenue, costs, labour and operations, with a clear action plan.
Guest Experience Review
An anonymous visit and detailed report on what guests actually experience.
Buying power
Better supplier terms through the Profit Clinic network.
Seasonal planning
Pricing, rotas and opening patterns that follow demand.
On site, not on Zoom
We spend time in your venue, because that is where the answers are.
What good looks like
25+ yrs
Hospitality experience in the team
30 days
From start to a full Commercial Review
5x
Return guarantee on the Commercial Review
Free
Profit Discovery to start
How we deliver it
- 01
Talk
A free Profit Discovery call to understand your business.
- 02
Visit
We come to your venue and review the numbers with you.
- 03
Plan
You get a clear, prioritised list of profit opportunities.
- 04
Deliver
We help you put the changes in place, as much or as little as you need.
Available standalone or as part of the Commercial Review
You can engage Profit Clinic for this service on its own, or as part of the 30 day Commercial Review. If you choose the full review and we do not identify commercial opportunities worth at least five times our fee, we refund the cost of the review. The Commercial Growth Blueprint it produces is yours, to implement with your own team or alongside us.
Questions, answered
Start with a free Profit Discovery. Three commercial observations and an estimated opportunity value, at no cost.
Book your free Profit DiscoverySpeak to Alex directly
Prefer a quick conversation? Message, call or email and we will scope what you need.
Do you visit venues in Cumbria and the Lake District?
Yes. We visit hotels, inns, pubs and restaurants across Cumbria and the Lake District, and work with independent operators across the rest of the UK too.
How do I start?
Book a free Profit Discovery. It is a no-obligation conversation about your business and where the biggest profit opportunities are likely to be.
Do you understand seasonal businesses?
Yes. Much of our work in the Lakes is about trading well through the seasons: pricing to demand, flexing labour and planning for quieter months.
Is there a guarantee?
The 30 day Commercial Review comes with a 5x return guarantee. We will explain exactly how it works on your Profit Discovery call.

