Run your hotel as one business.
Independent hotels often run rooms, restaurant and bar as separate operations, each doing its best on its own. Profit Clinic looks at the whole hotel, so pricing, staffing and the guest experience work together and more of every booking reaches the bottom line.
Profit Clinic helps established independent hotels, pubs, restaurants, hospitality groups and holiday parks improve profitability through commercial analysis and practical operational reviews.
This can be a standalone project scoped to what you actually need, or part of a wider Commercial Review. There is no one-size-fits-all package.
- 25+ years in hospitality
- Independent and boutique hotels
- 5x return guarantee
Big group discipline, independent character
Large hotel groups have revenue managers, procurement teams and weekly reporting. Most independents have none of that, yet face the same costs and the same online comparison.
We bring that commercial discipline to your hotel without losing what makes it special, and we only recommend changes that protect the guest experience.
What we look at
Rooms
Rate strategy, occupancy and channel mix.
Food & beverage
Restaurant, bar and breakfast margins.
Labour
Departmental staffing that follows occupancy.
Suppliers
Better terms through the Profit Clinic network.
Guest experience
What guests actually experience, end to end.
Reporting
Clear weekly numbers you can act on.
Where profit quietly slips away
Rates that never move
Room prices set once a season instead of following demand.
F&B losing money
A restaurant run for residents that quietly costs more than it makes.
Labour out of step
Staffing that does not flex with occupancy.
Commission and costs
Booking channel fees and supplier increases eroding margin.
Quiet periods
Shoulder and winter months dragging down the year.
Reviews
Small service gaps showing up in public reviews.
A hands-on route to more profit
Free Profit Discovery
A no-obligation conversation about your hotel.
30 day Commercial Review
A full review of every department with a prioritised plan.
Guest Experience Review
An anonymous stay and detailed report, from £850.
Revenue growth
Pricing and upselling that lifts revenue per guest.
Cost reduction
Removing waste across labour, stock and overheads.
Benchmarking
See how your hotel compares with similar operators.
What good looks like
25+ yrs
Hospitality experience in the team
30 days
To a full Commercial Review
5x
Return guarantee on the Commercial Review
Free
Profit Discovery to start
How we deliver it
- 01
Talk
A free Profit Discovery call about your hotel.
- 02
Review
We look at every department and the numbers behind it.
- 03
Plan
A clear list of changes, ranked by impact.
- 04
Deliver
We help you put them in place.
Available standalone or as part of the Commercial Review
You can engage Profit Clinic for this service on its own, or as part of the 30 day Commercial Review. If you choose the full review and we do not identify commercial opportunities worth at least five times our fee, we refund the cost of the review. The Commercial Growth Blueprint it produces is yours, to implement with your own team or alongside us.
Questions, answered
Start with a free Profit Discovery. Three commercial observations and an estimated opportunity value, at no cost.
Book your free Profit DiscoverySpeak to Alex directly
Prefer a quick conversation? Message, call or email and we will scope what you need.
What size of hotel do you work with?
We work with independent and boutique hotels, guest houses and inns with rooms. Get in touch and we can tell you quickly whether we are a good fit.
Do you replace a revenue manager?
No. We help you set up a pricing approach and reporting you can run yourself, and we can review it with you over time.
Do you visit the hotel?
Yes. We visit venues across the UK, because you cannot understand a hotel from a spreadsheet alone.
Can I book a Guest Experience Review on its own?
Yes. The Guest Experience Review is available as a standalone service, from £850.
